Shipping Policy

At Supply Hub, we aim to deliver your orders safely and on time. Please read our shipping policy to understand how orders are processed and delivered.

1. Order Processing Time

• Orders are processed after successful order placement and verification.

• Order processing may take 1–3 business days, excluding Sundays and public holidays.

• During sales, festivals, or high-demand periods, processing may take longer.

2. Shipping and Delivery Time

• Estimated delivery time is generally 5–10 business days after order processing.

• Delivery times may vary depending on your location, courier service, weather conditions, and other unforeseen circumstances.

• Remote locations may require additional delivery time.

3. Shipping Charges

• Applicable shipping charges, if any, will be displayed at checkout before you place your order.

• Any free-shipping offer will be subject to the terms mentioned on our website.

4. Order Tracking

Once your order has been dispatched, tracking details may be shared through your registered mobile number, email address, or other available communication channels.

You can use the tracking details provided to check your shipment status.

5. Delayed Deliveries

Although we make every effort to deliver orders within the estimated timeframe, delays may occur due to courier issues, weather conditions, operational disruptions, or other circumstances beyond our control.

If your order is delayed, please contact our support team for assistance.

6. Incorrect Address or Contact Details

Customers are responsible for providing accurate shipping addresses and contact information when placing an order. Incorrect or incomplete details may cause delivery delays or failed delivery attempts.

Please contact us as soon as possible if you need to correct your order details. Changes may not be possible once an order has been dispatched.

7. Failed Delivery and Returned Shipments

If a shipment cannot be delivered because of an incorrect address, repeated failed delivery attempts, or refusal to accept the package, it may be returned to us.

Any refund, replacement, or reshipping request will be handled according to our applicable policies.

8. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery and provide your order details and clear photographs of the issue. We will review your request according to our Return and Refund Policy.

9. Contact Us

For shipping-related questions or assistance, contact:

Business Name: Supply Hub
Email: softcart06@gmail.com
Phone: 8796414056

We will do our best to assist you with your order and delivery concerns.